Labor, setup and tear down are all included in the cost of your rental! We want to make your event as hassle free as possible, you get to show up and be beautiful without worrying about your rental. A delivery charge is applicable and is based on the event location (hello gas prices! ugh). To give you an idea, most deliveries in the Denver metro area should range between $100-$125. All delivery amounts are based on your exact venue location. If you need the exact amount prior to booking, please reach out to us.

If a rental is being set up outside it MUST be directly covered by a structure that extends out at least 6 ft. to protect it from the elements. It must also back up to a structured wall so as to protect from wind. Safety of you and your guests is a priority for us, and these stipulations help make that possible. If weather damages the rentals, the renter will be financially responsible for any damage.

If it will be outside, please see previous question. If inside it is really up to you where you want it. We suggest not putting it in front of windows where lots of light comes through, we want your photos to look their best (it's ok if the windows have good coverings). We also suggest that it backs up to a wall as the back of the flowers walls aren’t as pretty as the front.

We do take a $100 deposit to hold your date. When you get your invoice it will be for the FULL rental amount, the deposit will be refunded to you within one week after your event pending no damage to the rental. Refunds can take 5-7 business days to show up on the original form of payment.

Our walls are 8ft x 8ft. it is possible to make them a little shorter or more narrow. For some walls a 4’ section is available.

Yes, we now offer both custom neon and wood signs! Since these are custom we will work with you to get you a quote for exactly what you want. Payment for custom signs is non-refundable and due in full prior to ordering.

Yes, we love how flower walls look with a sign so we are happy to hang a sign for you. There is a $25 fee and we will need to see a picture of the sign and have the weight of it before the event so we can come prepared. *If the sign is too heavy we may not be able to hang it as the poles for the flower wall can only handle a certain amount of weight.

No, unfortunately only Party Petals staff can move or teardown a flower wall. This is for liability reasons and for your safety. If you need it moved during the party, please call or email us and we will see if we can accommodate.

If your event is more than 90 days away you can cancel for a full refund less processing fees. If your event is within 90 days, we are willing to cancel your event, however we will keep your deposit and full paid amount.